Customer’s Frequently Asked Questions

What Is The Benefit Of Shopping At Mystic Wayfarer?

• Not only is Mystic Wayfarer an all encompassing one stop shop, but…by shopping with Mystic Wayfarer you will be purchasing items that are of the highest quality.
• As an effort to maintain a high standard of quality each item is reviewed prior to being posted to the Mystic Wayfarer site to be sold. All items for sale are items that we, ourselves would purchase and use.
• Mystic Wayfarer also provides extremely affordable prices.

What Makes Mystic Wayfarer Unique?

Mystic Wayfarer is unique because it isn’t just an online store. Mystic Wayfarer ties together the concepts and benefits of an online marketplace, specialty shops & stores, small businesses, brick and mortar shops and consignment shops, all together in one, to provide a resource for the New Age & Metaphysical communities. This is done as a means to provide a central resource to this very specific community. We provide an all-encompassing & affordable one stop marketplace that people of this specific community is able to access from anywhere.

Does Mystic Wayfarer Charge Sales Tax?

Provincial Law REQUIRES Mystic Wayfarer  to charge HST and/or GST for anyone purchasing items from within Canada. Sales Tax rates that will be applied to your purchases are shown in the table below. If you are purchasing items that will be shipped to a county outside of Canada, no Sales Tax will be added to your purchases.
Mystic Wayfarer DOES NOT charge the customer sales tax on shipping charges. All shipping rates include applicable taxes.

Alberta 5%
British Columbia 5%
Manitoba  5%
New Brunswick  13%
Newfoundland and Labrador  13%
Northwest Territories  5%
Nova Scotia  15%
Nunavut  5%
Ontario  13%
Quebec 5%
Prince Edward Island  14%
Saskatchewan  5%
Yukon  5%

Does Mystic Wayfarer Offer A Printed Catalog?

Mystic Wayfarer does not offer a printed catalog. Due to the constant change in inventory, vendors and artisans selling with us, a catalog wouldn’t be something we could provide at the moment. Our website has the most up to date information pertaining to new products and quantities of items at all times. If you have a question about a particular product or item, you are always free to contact us for specific details.

Can I Track My Order On Your Website?

Definitely! Please visit HERE. You will need your order # from your confirmation email as well as the email address you made the purchase with.

How Secure Is Mystic Wayfarer?

• Mystic Wayfarer is EXTREMELY SECURE. Mystic Wayfarer is Level 1 PCI-DSS compliant. This is with both our ecommerce platform, and with Authorize.net (our merchant processor). Our Site includes an SSL certificate that uses the industry standard 128 bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.

• Mystic Wayfarer is PayPal Verified and is also a verified merchant with authorize.net (the largest & most secure merchant processor for online stores in the United States).

• When checking out, we only receive your name, e-mail, phone number, and shipping address. Confidential information is never stored on our servers. Every effort is taken to ensure your transactions with us are safe and always are secure! At no point will anyone within our business or affiliated with our business ever have access to or see your confidential information.

Do You Have A Physical Location?

Currently, at this time, Mystic Wayfarer is an online only store.

Our Head office is located in the town of Orangeville, Ontario, Canada.  Our full contact information can be found in the Contact Us section at the bottom of this page.

Does Mystic Wayfarer Have A Minimum Dollar Amount Per Order?

Yes. Mystic Wayfarer has $5.00 minimum order.